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"Tried to make a purchase of a cbr1000rr was lied to about the model and was told it was a model 15,000 more until I checked myself. Went to look a second time to hear it run before I bought it. Keys couldn’t be located and the salesman I talked to and let know I was coming got sick and left and didn’t let me know then no one else knew anything about it so I drove 130 miles for nothing and wasted a day. Then called back and said I wasn’t giving the agreed price of 16,200 for a used bike when I found a brand new one for under 14k the manager said he would fix me up after I came and couldn’t hear it run. Devon called me and said they may work some but probably won’t be able to match the price I found and I said that’s fine I’d rather shop local even if I give a little more than I want since it does have a few after market parts but still doesn’t make it worth more than a new one with warranty vs 14k miles. I told him to see what the absolute best they would do and he specifically told me 15,200 and I asked so the 15,200 is final out the door price and he said yes. I find insurance for it and get that for my credit union. Then send him everything I need from them. He sends it to me and I send it to the credit union and then I went back and looked and it was back to 16200 so I text and said that’s not what we said on the phone and he stated that’s the price we agreed on and I told him what sense would it make for me to call and say I’m not paying that if they can’t come down I’ll buy the other ones I found. He then stated I know this was the price I wrote it down. I told him I am not stupid I wouldn’t agree to price I wasn’t willing to pay and be a 1000 dollars off on something I am buying. I had already pretty much finished the loan for 15200. I get kinda heated because this is not the 1st not the 2’d but the 3rd problem I had with this deal and he had the nerve to tell me even so if I made the mistake what are you thinking threatening my job when I asked how Scott would feel about the way his business is being handled. Saying it was one mistake,naw bud that was 3 and the deal breaker especially when you couldn’t make it right. Reminds me why I continue to do my business with Harrisburg cycles where they actually know how to treat customers and actually know what the hell they are selling. Now I have to cancel the loan cancel insurance I already paid 240 for and wasted 2 weeks trying to do it from the back and forth on coming to look and didn’t get to even hear it run." Overall Rating: Jeffrey Dennis - Madden, MS
"Tried to make a purchase of a cbr1000rr was lied to about the model and was told it was a model 15,000 more until I checked myself. Went to look a second time to hear it run before I bought it. Keys couldn’t be located and the salesman I talked to and let know I was coming got sick and left and didn’t let me know then no one else knew anything about it so I drove 130 miles for nothing and wasted a day. Then called back and said I wasn’t giving the agreed price of 16,200 for a used bike when I found a brand new one for under 14k the manager said he would fix me up after I came and couldn’t hear it run. Devon called me and said they may work some but probably won’t be able to match the price I found and I said that’s fine I’d rather shop local even if I give a little more than I want since it does have a few after market parts but still doesn’t make it worth more than a new one with warranty vs 14k miles. I told him to see what the absolute best they would do and he specifically told me 15,200 and I asked so the 15,200 is final out the door price and he said yes. I find insurance for it and get that for my credit union. Then send him everything I need from them. He sends it to me and I send it to the credit union and then I went back and looked and it was back to 16200 so I text and said that’s not what we said on the phone and he stated that’s the price we agreed on and I told him what sense would it make for me to call and say I’m not paying that if they can’t come down I’ll buy the other ones I found. He then stated I know this was the price I wrote it down. I told him I am not stupid I wouldn’t agree to price I wasn’t willing to pay and be a 1000 dollars off on something I am buying. I had already pretty much finished the loan for 15200. I get kinda heated because this is not the 1st not the 2’d but the 3rd problem I had with this deal and he had the nerve to tell me even so if I made the mistake what are you thinking threatening my job when I asked how Scott would feel about the way his business is being handled. Saying it was one mistake,naw bud that was 3 and the deal breaker especially when you couldn’t make it right. Reminds me why I continue to do my business with Harrisburg cycles where they actually know how to treat customers and actually know what the hell they are selling. Now I have to cancel the loan cancel insurance I already paid 240 for and wasted 2 weeks trying to do it from the back and forth on coming to look and didn’t get to even hear it run."
"Polaris RZR Turbo R I drove all the way down from the Nashville area to purchase a RZR Turbo R. Matt was very helpful with the information and pictures requested. Also, Kevin was super easy and fast during the finance process. Would definitely recommend." Overall Rating: Chris Dyer
"Polaris RZR Turbo R I drove all the way down from the Nashville area to purchase a RZR Turbo R. Matt was very helpful with the information and pictures requested. Also, Kevin was super easy and fast during the finance process. Would definitely recommend."
"Great Job Did a great job helping find the parts I need. Also held them for me so that I could make the three-hour drive to pick them up. They were very friendly and made sure that they were the right parts I needed and made sure I had everything I needed to do the job I was working on." Overall Rating: Mike King
"Great Job Did a great job helping find the parts I need. Also held them for me so that I could make the three-hour drive to pick them up. They were very friendly and made sure that they were the right parts I needed and made sure I had everything I needed to do the job I was working on."
"Great Service, Great People I went in about a bike that I've been wanting for a while, the Honda Rebell 1100 DCT, and not only did I leave with my bike but I also left feeling like family. Brandon, Dillon, and Mitchell were wonderful. They were friendly, professional, knowledgeable, and made me feel comfortable and at home. Because of them, I will be back soon to make another purchase. Great Experience! Wonderful Associates!!!! Even the lady in apparel was kind, helpful, and friendly! I recommend this place to anyone! (Employee: Dillon Evans, Mitchell Chandler)" Overall Rating: Mike Houston
"Great Service, Great People I went in about a bike that I've been wanting for a while, the Honda Rebell 1100 DCT, and not only did I leave with my bike but I also left feeling like family. Brandon, Dillon, and Mitchell were wonderful. They were friendly, professional, knowledgeable, and made me feel comfortable and at home. Because of them, I will be back soon to make another purchase. Great Experience! Wonderful Associates!!!! Even the lady in apparel was kind, helpful, and friendly! I recommend this place to anyone! (Employee: Dillon Evans, Mitchell Chandler)"
"Smooth TransactionI was looking for a certain motorcycle and found one you had advertised on Cycle Trader. I called and Jeremy answered right away. He answered all my questions and we arrived at a deal. I made plans to make the 400-mile drive to pick up the motorcycle within 4 days. Jeremy was very helpful, communicating often on progress and when I arrived at the dealership the paperwork was ready so I could sign, pay, load up, and make the 400-mile trip back home. Jeremy even texted while on the trip back to make sure everything was going smoothly! All in all the whole transaction was very smooth and seamless. All of the employees that I talked to and dealt with made it an enjoyable experience. I would heartily recommend your dealership to anyone. (Employee: Jeremy McMillon)" Overall Rating: Gregory Eames
"Smooth TransactionI was looking for a certain motorcycle and found one you had advertised on Cycle Trader. I called and Jeremy answered right away. He answered all my questions and we arrived at a deal. I made plans to make the 400-mile drive to pick up the motorcycle within 4 days. Jeremy was very helpful, communicating often on progress and when I arrived at the dealership the paperwork was ready so I could sign, pay, load up, and make the 400-mile trip back home. Jeremy even texted while on the trip back to make sure everything was going smoothly! All in all the whole transaction was very smooth and seamless. All of the employees that I talked to and dealt with made it an enjoyable experience. I would heartily recommend your dealership to anyone. (Employee: Jeremy McMillon)"
"Mr. Gibson was so nice and professional. If I had to do it all over again I would choose him. (Employee: Ed Gibson)" Overall Rating: Niqueria Thomas
"Mr. Gibson was so nice and professional. If I had to do it all over again I would choose him. (Employee: Ed Gibson)"
"Five I enjoyed meeting and talking with Jeremy. I didn't have the best credit at this time from divorce and numerous medical issues. He worked with me even after not securing a loan with your groups. He discussed my options and I was able to secure a loan from another lender. He was also helping in providing verbal information on safety classes. Real nice guy. (Employee: Jeremy McMillon)" Overall Rating: Tony Green
"Five I enjoyed meeting and talking with Jeremy. I didn't have the best credit at this time from divorce and numerous medical issues. He worked with me even after not securing a loan with your groups. He discussed my options and I was able to secure a loan from another lender. He was also helping in providing verbal information on safety classes. Real nice guy. (Employee: Jeremy McMillon)"
Overall Rating: Jermaine Brown
"Got Gear has the BEST customer service! Andrew, Dillon, and Kevin were all very professional and answered all our questions on the first day. We highly recommend Got Gear to all our friends and family! Thank you gentlemen for your help with our purchase! (Employee: Andrew Scholl, Dillon Evans, Kevin "Big Hairy" Harkness)" Overall Rating: Tamra Jones
"Got Gear has the BEST customer service! Andrew, Dillon, and Kevin were all very professional and answered all our questions on the first day. We highly recommend Got Gear to all our friends and family! Thank you gentlemen for your help with our purchase! (Employee: Andrew Scholl, Dillon Evans, Kevin "Big Hairy" Harkness)"
"SalesGreat job from start to finish (Employee: Joey Huff, Andrew Scholl)" Overall Rating: John Tharp
"SalesGreat job from start to finish (Employee: Joey Huff, Andrew Scholl)"
"Needed Ride Command Code You guys did a great job of getting my ride code for me. First Indian and first time With the service department definitely a fan of both." Overall Rating: Gary Bell
"Needed Ride Command Code You guys did a great job of getting my ride code for me. First Indian and first time With the service department definitely a fan of both."
"2024 Honda Pioneer 700 Deluxe I called Got Gear to verify the availability and the color of a Honda Pioneer 700 Deluxe. Jeremy said he would determine the information I needed and call me back. He quickly called back to say that the Red Pioneer was available and was being assembled. My utility trailer is not large enough and I have to get a bigger one to haul the Pioneer. I did not want the Pioneer to get away from me, as they are in high demand. Jeremy told me that I could make a deposit and they would hold it for 30 days. It was a pleasure working with Jeremy and Kevin on this Sales Deal. I am looking forward to getting my new trailer and Honda Pioneer. I would highly recommend Jeremy McMillon, Kevin Harkness, and Got Gear Motorsports to anyone wanting to buy one of their products. (Employee: Jeremy McMillon, Kevin "Big Hairy" Harkness)" Overall Rating: John Horton
"2024 Honda Pioneer 700 Deluxe I called Got Gear to verify the availability and the color of a Honda Pioneer 700 Deluxe. Jeremy said he would determine the information I needed and call me back. He quickly called back to say that the Red Pioneer was available and was being assembled. My utility trailer is not large enough and I have to get a bigger one to haul the Pioneer. I did not want the Pioneer to get away from me, as they are in high demand. Jeremy told me that I could make a deposit and they would hold it for 30 days. It was a pleasure working with Jeremy and Kevin on this Sales Deal. I am looking forward to getting my new trailer and Honda Pioneer. I would highly recommend Jeremy McMillon, Kevin Harkness, and Got Gear Motorsports to anyone wanting to buy one of their products. (Employee: Jeremy McMillon, Kevin "Big Hairy" Harkness)"
"Great Service I purchased my CFmoto 400 from Got Gear. Mr. Ed worked out a good deal. Ed showed me several to choose from. I will definitely consider them for my next toy if the price is right. (Employee: Ed Gibson)" Overall Rating: Willis Bailey
"Great Service I purchased my CFmoto 400 from Got Gear. Mr. Ed worked out a good deal. Ed showed me several to choose from. I will definitely consider them for my next toy if the price is right. (Employee: Ed Gibson)"
"Mr. Ed, with the entire team at Got Gear Motorcycles, was wonderful to work with. Very informative. Genuinely one of the nicest motorcycle shops I ever had the pleasure to do business with. (Employee: Ed Gibson)" Overall Rating: Scott Guerra
"Mr. Ed, with the entire team at Got Gear Motorcycles, was wonderful to work with. Very informative. Genuinely one of the nicest motorcycle shops I ever had the pleasure to do business with. (Employee: Ed Gibson)"
"I love Got Gear!! I've been buying motorcycles, accessories, and parts from GG since they opened years ago. Even though I moved to Oxford a few years ago, I gladly drove down to visit with old riding friends like Rob Googe, and bring another bike home. These people are like family to me and so many other riders. Thanks again for a wonderful buying experience. Until next time, Let's ride!!! (Employee: Robert Googe)" Overall Rating: Johnny Woods
"I love Got Gear!! I've been buying motorcycles, accessories, and parts from GG since they opened years ago. Even though I moved to Oxford a few years ago, I gladly drove down to visit with old riding friends like Rob Googe, and bring another bike home. These people are like family to me and so many other riders. Thanks again for a wonderful buying experience. Until next time, Let's ride!!! (Employee: Robert Googe)"
"Very thorough" Overall Rating: Thomas G Grace
"Very thorough"